Talent Acquisition Specialist

Job Locations US-MI-Livonia (Headquarters)
Human Resources
Location : Address
17197 N. Laurel Park Drive


Do you thrive on finding great candidates/company fit? Do you have experience developing great people/partner networks and implementing company talent acquisition plans? Then Pet Supplies Plus may be the place for you. Come work in the neighborhood you love!


The Talent Acquisition Specialist will work closely with the human resources and store operations teams to support the staffing needs including recruitment, hiring, metrics, and recruitment planning & execution. The Talent Acquisition Specialist will report to the Director of HR Services and be a part in supporting Pet Supplies Plus in a fast-paced, growing environment. Pet Supplies Plus is primarily a work from home environment and this position will work and partner as a remote team member or if preferred, may work in our Livonia, MI Headquarters office we call Pet Central


Talent Acquisition Specialist key responsibilities include:

  • Leading the entire talent acquisition process for store leadership positions and supporting new store team recruiting.
  • Partnering with the Field HR Team and District Team Leaders to determine staffing needs.
  • Screening resumes/applications, conducting phone screens, and providing candidate assessments to hiring managers for store manager-level roles.
  • Coordinating the offer process including key partner notification, background and drug screening completion and onboarding.
  • Leading Form I-9 employment eligibility and E-Verify compliance including hiring manager support, training, and coaching.
  • Supporting stores with recruitment, iCIMS (ATS), and hiring questions and providing coaching.
  • Coordinating requirements needed for team member and externally hired delivery drivers.
  • Creating and maintaining key reporting/metrics including open job status, TTF, applicant/hire sources, and iCIMS utilization and candidate communication.
  • Partnering with the Field HR team and Director of HR Services to develop and implement strategies that ensure an efficient, focus, and time-sensitive approach to talent acquisition.
  • Supporting iCIMS (ATS) administration and training.
  • Building applicant sources by developing relationships with job boards/aggregates, industry groups, community services, colleges, etc.  Using sourcing tools to help identify passive candidates.
  • Supporting headquarters talent acquisition process.
  • HR/Talent Acquisition special projects as assigned.


PAWsome Talent Acquisition Specialist candidates will have:

  • A bachelor’s degree required with a major in Business or related field preferred.
  • 3-5 years of recruitment/hiring/staffing experience, preferably in the retail industry.
  • Experience using an ATS and HR system required; iCIMS experience preferred.
  • I-9 compliance management experience a plus.
  • Strong analytical skills: ability to collect, organize and assimilate data to identify opportunities and generate solutions.
  • Solid Microsoft Office skills including Word, Excel, and PowerPoint.
  • Solid interpersonal skills and the ability to research and develop strong networks/partnerships.
  • Knowledge of hiring practices and how to apply state and federal employment laws.
  • A resourceful approach with the ability to manage multiple priorities and react appropriately under pressure or in ambiguous situations.
  • Willingness to consistently provide superior customer service.

About Pet Supplies Plus

Pet Supplies Plus is focused on making it easier to get better products for your pet. With over 560 locations in 36 states, the stores have a streamlined design making it easy to navigate a wide assortment of natural foods, hard goods and pet services. Friendly, knowledgeable staff get to know each pet and their owner by name and provide playful store experiences to remind them just how fun it is to own a pet. Pet Supplies Plus stores are large enough to house an incredible variety of food and equipment, yet small enough to still feel neighborly.

Pet Supplies Plus is ranked No. 61 overall in Entrepreneur Magazine's 2021 Franchise 500® list and is the Top Full-Service Pet Supplies Franchise for its exceptional performance in areas including financial strength and stability, growth rate and system size. For more information, please visit www.petsuppliesplus.com. 



We provide equal employment opportunities to all applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, the company complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment. 


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